This messaging program sends appointment confirmation and reminder messages to customers who have booked a flooring or remodeling estimate with Sam's Floors and Remodeling through our website at https://samsfloors.localfloorpros.com/landing-page-955271, or via our scheduling forms, and have explicitly opted in to receive SMS notifications.
Opt-in is collected via web forms with a dedicated checkbox for SMS consent.
Messages include:
Scheduling confirmations
Appointment reminders
Estimate follow-ups
Rescheduling updates
Promotional offers related to flooring and remodeling services
Customer support communications
Cancellation Instructions
You can cancel the SMS service at any time by texting "STOP" to the same number that sent you messages.
Upon sending "STOP":
You will receive a confirmation of your unsubscribe status
You will no longer receive SMS messages unless you re-opt in
To rejoin, sign up again as you did initially.
Support Information
If you experience issues with the messaging program:
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines regarding SMS communications.
General Terms
This website (the "Site") is owned and operated by Sam's Floors and Remodeling ("COMPANY," "we," or "us").
By using the Site, you agree to be bound by:
These Terms of Service
Our Privacy Policy
Any additional terms related to specific services or sections
Accessing the Site in any manner constitutes your agreement to these Terms.
We reserve the right to modify these Terms of Service at any time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
Intellectual Property Rights
Our Limited License to You
All content on this Site is the property of Sam's Floors and Remodeling and/or its licensors and is protected by intellectual property laws.
The Site is provided solely for your personal, non-commercial use.
You may not:
Modify
Copy
Reproduce
Republish
Sell
Distribute
Create derivative works
Without explicit authorization.
You may download or print one copy for personal use, provided all copyright notices remain intact.
Your License to Us
By submitting any content (comments, photos, videos, posts, etc.), you represent that you own the rights or have permission.
You grant Sam's Floors and Remodeling a royalty-free, perpetual, worldwide, non-exclusive license to use, modify, distribute, and display such content.
Disclaimers
The Site may contain links to third-party websites. We are not responsible for their content or practices.
All information and services are provided "as is" without warranties of any kind.
To the fullest extent allowed by law, we disclaim all warranties including merchantability and fitness for a particular purpose.
You agree to indemnify and hold harmless Sam's Floors and Remodeling and its affiliates from any claims arising from your use of the Site.
Online Commerce
Some sections of the Site may allow purchases from third-party vendors. We are not responsible for product quality, accuracy, reliability, or timeliness. Any transactions with third parties are solely between you and the vendor.
Registration & Passwords
Some features may require account registration. You agree to provide accurate information and maintain confidentiality of login credentials. If unauthorized use occurs, notify us immediately at [email protected]. We are not liable for losses due to failure to protect account credentials.
Termination
We may terminate or suspend access to the Site at any time without notice if you violate these Terms or engage in unlawful conduct. Upon termination, all use of the Site must cease.
Governing Law
These Terms of Service are governed by the laws of the state in which Sam's Floors and Remodeling operates. All disputes shall be resolved through binding arbitration in that jurisdiction.
Changes to Terms of Service
We may update these Terms periodically. The latest version will always be posted on our website with the effective date.
SMS Terms & Conditions
By submitting your phone number through our website forms, you agree to receive text messages from Sam's Floors and Remodelling.
Types of messages may include:
Appointment confirmations and reminders
Estimate follow-ups
Project updates
Customer support responses
Promotional offers (only if you have opted in)
Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP. After doing so, you will receive a confirmation message and no further messages will be sent.
For assistance, reply HELP or contact us at [email protected] or 470-679-6065.
SMS consent is not a condition of purchase.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact Us
For questions regarding these Terms of Service, contact: